Account and data deletion

Open Telos and go to Settings → Account → Delete account. Type DELETE on the confirmation sheet and confirm; your account is deleted right away.

Before deleting you can keep a copy of everything via Settings → Privacy and Data → Download your data.

If you no longer have the app or cannot sign in, email support@telos.onl. Sending the request from the email address registered to your account is enough. We do not ask for any other document to verify you. Requests are completed within 30 days at the latest.

When your account is permanently deleted, all of the following goes with it: your profile and email address, your habits and check-ins, goals, journal entries and voice notes, daily intentions, nutrition and water logs, workouts, spending and savings records, plans, reading and watch lists, focus sessions, your avatar and uploaded photos, notification preferences and device registrations, and your bond (Together) memberships.

Packs you shared with the community are not deleted but become anonymous: the link to you is permanently removed and only the habit names remain. You can withdraw your shares from the app before deleting if you prefer.

Health data such as steps, sleep and active calories is never sent to our servers in the first place. It stays on your device and is removed when you uninstall the app.

You do not have to delete your account. Every record in the app can be deleted on its own: a habit, a journal entry, an expense, a workout, a list item. Deletion lives on that record's own screen and removes it from our servers right away.

If you want a whole module cleared (all your journal entries or your full spending history, for example), email support@telos.onl from the address registered to your account and say what should go. Requests are completed within 30 days at the latest, and your account stays open.

When you delete from inside the app there is no waiting period: the account and everything listed above is removed from our servers permanently the moment you confirm. There is no undo window, so download your data first if you want a copy.

If you send the request by email, it is completed within 30 days at the latest; the deletion itself is permanent once carried out.

Copies in backups fall out within the backup cycle (30 days at the latest). If we are legally required to keep certain records (for example an invoice or payment record), only those records are kept, for as long as the law requires.

Your Premium subscription is managed by the store; deleting your account does not cancel it automatically. Cancel it under Settings → your Apple account → Subscriptions on iPhone, or Play Store → profile → Payments and subscriptions on Android.

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Last updated: 21 August 2026